Ukrainians explained how store security violates customers' rights.


Ukrainian shoppers are increasingly facing the problem of illegal demands from security personnel in supermarkets and stores. The organization 'Consumer Rights Protection' noted that such violations of the law have already become common practice.
'Security personnel have no right to give directives regarding the future of the merchandise, as they do not represent the store. Demanding payment for damaged goods goes beyond the law. In such cases, it is better to contact law enforcement authorities,' experts emphasize.
Consequences of Violations in Supermarkets
Experts advise consumers to be persistent and confident in such situations, refusing illegal demands from security personnel. If the conflict escalates, it is better to contact the store's management or law enforcement authorities. The main thing is to adhere to the law and their rights as consumers.
Ukrainian shoppers have noted an increase in problems with inadequate behavior from security personnel in stores. The organization 'Consumer Rights Protection' emphasized the illegality of security personnel's demands and advises consumers to uphold their rights in such situations.
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